In this article, you will gain valuable insights into troubleshooting common HP printer error codes. We understand that encountering printer errors can be frustrating and time-consuming. However, by familiarizing yourself with these common error codes and their solutions, you will be able to efficiently resolve any printer issues that may arise. Whether you are experiencing paper jams, connectivity problems, or other error messages, this article will provide you with step-by-step guidance on how to identify and fix these issues to ensure smooth and uninterrupted printing operations.
Paper Jam Error Codes
Error code 13.xx
Error code 13.xx indicates a paper jam in your HP printer. This code is followed by a specific numerical value that provides more details about the jam. The “xx” in the error code represents the specific area of the printer where the paper jam occurred. It is important to properly clear the paper jam by following the instructions provided by HP for your specific printer model. This may involve opening different compartments of the printer and gently removing any stuck paper. Once the jammed paper is cleared, you can usually resume your printing tasks.
Error code 13.xx.xx
Error code 13.xx.xx is another paper jam error code that is more specific than the previous one. The additional “xx” following the first two digits provides further information about the exact location or cause of the paper jam. It could indicate a jam in a specific tray, the fuser area, or the duplexer. To resolve this error, carefully follow the instructions in your printer’s manual to locate and remove the cause of the jam. It is important to avoid using excessive force or sharp objects when clearing the jam, as this can cause damage to the printer.
Error code 13.xx.yy
Error code 13.xx.yy is yet another paper jam error code that provides detailed information about the specific nature of the jam. The numerical values following the initial “xx” and “yy” offer more precise details regarding the location or cause of the paper jam. Resolving this error requires carefully identifying and removing any jammed paper from the indicated areas. Refer to your printer’s manual or the manufacturer’s website for step-by-step instructions on clearing each specific type of paper jam. Once the jam is cleared, you can resume your printing tasks.
Ink Cartridge Error Codes
Error code 10.xx.xx
Error code 10.xx.xx is an ink cartridge error code that indicates an issue with one or more of the ink cartridges in your HP printer. The specific numerical values in the error code provide details about the nature of the error and possibly the affected cartridge. To troubleshoot this error, start by checking if the ink cartridges are properly installed. Ensure that they are securely inserted into their respective slots and that any protective tape or packaging has been removed. If the error persists, try replacing the affected ink cartridge with a new one.
Error code 11.xx.xx
Error code 11.xx.xx is another ink cartridge error code that signifies a problem with the ink cartridges in your HP printer. The numerical values following the initial “11” provide specific details about the error, such as the particular ink cartridge that is causing the issue. To address this error, try removing the ink cartridge indicated in the error code and inspect it for any visible issues, such as clogged nozzles or damaged contacts. Cleaning the contacts with a lint-free cloth and reinstalling the cartridge may resolve the error. If not, consider replacing the cartridge.
Error code 12.xx.xx
Error code 12.xx.xx is a general ink cartridge error code that may indicate various issues related to the ink cartridges in your HP printer. The specific numerical values following the initial “12” provide more details about the specific nature of the error. To troubleshoot this error, start by checking if there are any visible issues with the ink cartridges, such as clogs or leaks. Cleaning the contacts on the cartridges and in the printer can sometimes resolve the error. If the problem persists, contact HP support for further assistance or consider replacing the affected cartridges.
Printer Connection Error Codes
Error code 30.xx.xx
Error code 30.xx.xx is a printer connection error code that indicates a problem with the connection between your HP printer and the computer or network it is connected to. The numerical values following the initial “30” provide more specific information about the nature of the connection issue. To resolve this error, start by checking the physical connections between the printer and the computer. Ensure that all cables are securely connected and that there are no loose or damaged connectors. Additionally, restart both the printer and the computer to refresh the connection.
Error code 40.xx.xx
Error code 40.xx.xx is another printer connection error code that suggests a communication issue between your HP printer and the connected device. The numerical values following the initial “40” provide further details about the specific nature of the connection problem. To troubleshoot this error, start by checking the network or USB connection between the printer and the computer. For network connections, ensure that the printer is connected to the correct Wi-Fi network and that the network settings are correctly configured. If using a USB connection, try using a different USB port or cable.
Error code 50.xx.xx
Error code 50.xx.xx is a printer connection error code that typically indicates a problem with the printer’s network connection. The numerical values following the initial “50” provide specific details regarding the nature of the connection issue. To address this error, first check that the printer is properly connected to the network. Ensure that the Ethernet cable is securely plugged into the printer and the corresponding network port or that the printer is connected to the correct Wi-Fi network. Restart the printer and the network router to refresh the connection and resolve the error.
Printer Hardware Error Codes
Error code 51.xx.xx
Error code 51.xx.xx is a printer hardware error code that suggests a problem with one of the printer’s internal components. The numerical values following the initial “51” provide additional details about the specific hardware issue. To troubleshoot this error, start by turning off the printer and unplugging it from the power source. Wait for a few minutes, then plug the printer back in and turn it on. If the error persists, consult your printer’s manual or contact HP support for further assistance. It may be necessary to repair or replace the affected hardware component.
Error code 52.xx.xx
Error code 52.xx.xx is another printer hardware error code that typically indicates a problem with the printer’s internal components. The numerical values following the initial “52” provide specific details about the nature of the hardware issue. To address this error, begin by turning off the printer and disconnecting it from the power source. Allow the printer to sit idle for a few minutes, then plug it back in and turn it on. If the error persists, consult the printer’s manual or contact HP support for further guidance on troubleshooting or repairing the hardware problem.
Error code 53.xx.xx
Error code 53.xx.xx is a printer hardware error code that suggests a problem with one of the printer’s internal components. The numerical values following the initial “53” provide more specific details about the nature of the hardware issue. To troubleshoot this error, start by powering off the printer and disconnecting it from the power source. Leave the printer unplugged for a few minutes, then reconnect it to power and turn it on. If the error persists, consult the printer’s manual or reach out to HP support for further assistance. It may be necessary to replace or repair the affected hardware component.
Printer Software Error Codes
Error code 79.xx
Error code 79.xx is a printer software error code that indicates an issue with the printer’s firmware or software. The numerical values following the initial “79” provide more specific details about the software error. To troubleshoot this error, start by turning off the printer and disconnecting it from the power source. Wait for a few minutes, then reconnect the printer to power and turn it on. If the error persists, try updating the printer’s firmware to the latest version available from the manufacturer’s website. If the issue persists, contact HP support for further assistance.
Error code 80.xx
Error code 80.xx is another printer software error code that suggests a problem with the printer’s firmware or software. The numerical values following the initial “80” provide specific details about the nature of the software error. To address this error, start by turning off the printer and unplugging it from the power source. Leave the printer disconnected for a few minutes, then plug it back in and turn it on. If the error persists, try reinstalling the printer’s software drivers on the connected computer. Updating the printer’s firmware may also help resolve the software error.
Error code 81.xx
Error code 81.xx is a printer software error code that typically indicates a problem with the printer’s firmware or software. The numerical values following the initial “81” provide more specific details about the nature of the software error. To troubleshoot this error, begin by turning off the printer and disconnecting it from the power source. Wait for a few minutes, reconnect the printer to power, and turn it on. If the error persists, try resetting the printer’s software settings to their default values. If the issue continues, contact HP support for further assistance with troubleshooting or updating the firmware.
Print Quality Error Codes
Error code 20.xx.xx
Error code 20.xx.xx is a printer error code that pertains to print quality issues, such as distorted or garbled output. The numerical values following the initial “20” provide specific details about the nature of the print quality problem. To troubleshoot this error, start by checking if the printer is using the correct print settings, such as the appropriate print quality and paper type settings. Additionally, ensure that the ink cartridges are properly installed and have sufficient ink levels. Cleaning the printhead or performing a calibration may also help resolve print quality issues.
Error code 21.xx.xx
Error code 21.xx.xx is another printer error code that relates to print quality problems. The numerical values following the initial “21” provide more specific details about the nature of the print quality issue. To address this error, begin by checking if the paper being used is compatible with the printer. Ensure that it meets the recommended specifications for weight, size, and type. Additionally, make sure that the printer’s ink cartridges are properly installed and have sufficient ink levels. Cleaning the printhead or adjusting the print settings may help resolve the print quality problem.
Error code 22.xx.xx
Error code 22.xx.xx is a printer error code that typically signifies a print quality issue. The numerical values following the initial “22” provide further details about the nature of the print quality problem. To troubleshoot this error, start by checking if the printer’s ink cartridges are properly installed and have sufficient ink levels. Additionally, ensure that the print settings are correctly configured, including the paper type and print quality settings. If the print quality problem persists, try cleaning the printhead or performing a printhead alignment to improve the output.
Scanner Error Codes
Error code 30.xx.xx
Error code 30.xx.xx is a scanner error code that indicates a problem with the scanner function of your HP printer. The numerical values following the initial “30” provide more specific details about the nature of the scanner error. To address this error, first check if there are any physical obstructions or debris on the scanner glass or in the automatic document feeder (ADF) if applicable. Ensure that the scanner lid is securely closed and that the ADF is properly aligned. Restart your printer and the connected computer to see if the error is resolved.
Error code 31.xx.xx
Error code 31.xx.xx is another scanner error code that suggests a problem with the scanner function of your HP printer. The numerical values following the initial “31” provide specific details about the nature of the scanner error. To troubleshoot this error, start by checking if there are any visible obstructions or debris on the scanner glass or in the ADF. If applicable, ensure that the ADF is properly aligned and that the scanner lid is securely closed. Restart the printer and the connected computer to see if the error persists. If it does, contact HP support for further assistance.
Error code 32.xx.xx
Error code 32.xx.xx is a scanner error code that typically indicates a problem with the scanner function of your HP printer. The numerical values following the initial “32” provide more specific details about the nature of the scanner error. To address this error, start by checking if there are any obstructions or debris on the scanner glass or in the ADF if applicable. Ensure that the ADF is properly aligned and that the scanner lid is securely closed. Restart your printer and the connected computer to see if the error is resolved. If not, contact HP support for further guidance.
Wireless Network Error Codes
Error code 60.xx.xx
Error code 60.xx.xx is a wireless network error code that indicates a problem with the printer’s wireless connection. The numerical values following the initial “60” provide specific details about the nature of the wireless network issue. To troubleshoot this error, start by checking if the printer is in range of the wireless network and that the network signal is strong. Verify that the printer is connected to the correct Wi-Fi network and that the network password is entered correctly. If the error persists, restart the printer and the network router to refresh the connection.
Error code 61.xx.xx
Error code 61.xx.xx is another wireless network error code that suggests a problem with the printer’s Wi-Fi connection. The numerical values following the initial “61” provide more specific details about the nature of the wireless network issue. To address this error, start by ensuring that the printer is within range of the Wi-Fi network and that the network signal is strong. Double-check that the printer is connected to the correct Wi-Fi network and that the network password is entered correctly. Restarting the printer and the network router may help resolve the wireless connection problem.
Error code 62.xx.xx
Error code 62.xx.xx is a wireless network error code that typically signifies a problem with the printer’s Wi-Fi connection. The numerical values following the initial “62” provide further details about the nature of the wireless network issue. To troubleshoot this error, start by confirming that the printer is within range of the Wi-Fi network and that the network signal is strong. Verify that the printer is connected to the correct Wi-Fi network and that the network password is entered correctly. Restart the printer and the network router to refresh the wireless connection and resolve the error.
Printer Firmware Error Codes
Error code 70.xx.xx
Error code 70.xx.xx is a printer firmware error code that suggests an issue with the printer’s firmware, which is the software embedded within the printer’s hardware. The numerical values following the initial “70” provide more specific details about the nature of the firmware error. To address this error, start by turning off the printer and disconnecting it from the power source. Leave the printer unplugged for a few minutes, then reconnect it to power and turn it on. If the error persists, consider updating the printer’s firmware to the latest version available from the manufacturer’s website.
Error code 71.xx.xx
Error code 71.xx.xx is another printer firmware error code that typically indicates an issue with the printer’s firmware. The numerical values following the initial “71” provide specific details about the nature of the firmware error. To troubleshoot this error, begin by turning off the printer and disconnecting it from the power source. Allow the printer to sit idle for a few minutes, then reconnect it to power and turn it on. If the error persists, consult your printer’s manual or contact HP support for further assistance. It may be necessary to update or reinstall the printer’s firmware.
Error code 72.xx.xx
Error code 72.xx.xx is a printer firmware error code that suggests a problem with the printer’s firmware. The numerical values following the initial “72” provide further details about the specific nature of the firmware error. To troubleshoot this error, start by powering off the printer and disconnecting it from the power source. Leave the printer disconnected for a few minutes, then reconnect it to power and turn it on. If the error persists, consult the printer’s manual or contact HP support for further guidance on troubleshooting or updating the firmware to resolve the error.
System Initialization Error Codes
Error code 90.xx.xx
Error code 90.xx.xx is a system initialization error code that indicates a problem during the initialization process of the HP printer. The numerical values following the initial “90” provide specific details about the nature of the initialization error. To address this error, start by turning off the printer and disconnecting it from the power source. Leave the printer disconnected for a few minutes, then reconnect it to power and turn it on. If the error persists, consult the printer’s manual or contact HP support for further assistance. It may be necessary to reset or reinstall the printer’s software.
Error code 91.xx.xx
Error code 91.xx.xx is another system initialization error code that typically signifies an issue during the initialization process of the printer. The numerical values following the initial “91” provide more specific details about the nature of the initialization error. To troubleshoot this error, begin by turning off the printer and disconnecting it from the power source. Allow the printer to sit idle for a few minutes, then reconnect it to power and turn it on. If the error persists, consult your printer’s manual or contact HP support for further assistance with troubleshooting or resetting the initialization process.
Error code 92.xx.xx
Error code 92.xx.xx is a system initialization error code that suggests a problem during the initialization process of the HP printer. The numerical values following the initial “92” provide further details about the specific nature of the initialization error. To troubleshoot this error, start by powering off the printer and disconnecting it from the power source. Leave the printer disconnected for a few minutes, then reconnect it to power and turn it on. If the error persists, consult the printer’s manual or contact HP support for further guidance on troubleshooting or resetting the initialization process to resolve the error.
In conclusion, understanding and troubleshooting common HP printer error codes can help you keep your printer running smoothly and efficiently. Whether you encounter paper jam errors, ink cartridge issues, connection problems, hardware or software errors, print quality problems, scanner errors, wireless network issues, firmware errors, or system initialization errors, following the specific instructions provided for each error code can help resolve the problem. If you are unable to troubleshoot an error on your own, do not hesitate to contact HP support for further assistance or consult your printer’s manual or the manufacturer’s website for additional resources.